Privacy Policy

This Privacy Policy describes how Torq Legal Labs, LLC ("Torq," "we," "us," or "our") collects, uses, and shares information when you visit our website or interact with our services. By using our website or services, you agree to the terms of this policy.

Information we collect

We may collect information you provide directly, such as your name, email address, company, and any content you submit through forms or communications. We may also collect information automatically when you use our website, including IP address, browser type, device information, pages visited, and referring URLs.

When you use Torq services that connect to third-party platforms (for example, CRM, advertising, or communication tools), we collect data from those platforms on your behalf and with your authorization to provide the services you have requested.

How we use information

We use the information we collect to operate, maintain, and improve our services; respond to inquiries; send communications relevant to our services; analyze usage to improve the experience; and comply with legal obligations.

How we share information

We do not sell personal information. We may share information with service providers who perform services on our behalf (such as hosting, analytics, and communications), and only as necessary to provide those services. We may also share information when required by law, to protect our rights, or in connection with a business transfer.

SMS / Text messaging

Torq offers SMS text messages for account authentication and security (such as one-time passcodes and sign-in alerts) to users who opt in within the Torq application. Message frequency varies based on your account activity. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

We do not share or sell mobile phone numbers or SMS opt-in consent to any third parties or affiliates for marketing purposes. Mobile opt-in data is used solely to deliver the messages you requested.

Third-party services

Our services may integrate with third-party platforms you authorize us to connect to. Your use of those platforms is governed by their own terms and privacy policies. We access and process data from those platforms only to provide the services you have requested and in accordance with the permissions you grant.

Data retention

We retain information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will delete or anonymize it.

Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at the address below. You may also disconnect any third-party integration you have authorized at any time.

Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date above.

Contact

Questions about this Privacy Policy can be sent to tech@torqlegallabs.com .